My order shows delivered but I didn't receive it

If your tracking shows "Delivered" but you have not received your package, please check around your front door, mailbox, porch, or any safe spot your carrier may have used. Check with neighbors or building management in case the package was left with them. Wait 24 hours as USPS occasionally marks packages as delivered slightly early. Contact your local USPS post office directly with your tracking number. If after 48 hours you still have not received your package, contact us at support@loralys.com with your order number and we will do our best to assist you.