What is your return policy?

We offer a 30-day money-back guarantee on all Loralys orders. If you are not satisfied with your purchase for any reason, you can request a full refund within 30 days of your order date. You do not need to return the product. Simply contact us and we will process your refund.

Conditions

  • Items must be unused or lightly tested, with original packaging when possible
  • Original shipping fees are non-refundable
  • Refunds appear in your account within 7 business days depending on your bank

To request a refund, contact us at support@loralys.com with your order number.